1. General & Booking

You can book directly on our website, contact us via WhatsApp at +84 868 228 730, or send an inquiry through our contact form. Once availability is confirmed and payment or deposit is made, your booking is finalized.

Yes, selected tours offer a “Reserve Now – Pay Later” option. A deposit may be required to secure your spot, with the remaining balance paid prior to the trip or upon pickup.

We accept major credit cards (Visa, Mastercard), bank transfers, and online payment gateways. Credit card processing fees may apply depending on your provider.

2. Tours & Destinations

We specialize in high-quality travel experiences in Northern Vietnam, including Ha Long Bay & Lan Ha Bay cruises, Ha Giang Loop motorcycle expeditions, Sapa, Pu Luong trekking, and Ninh Binh tours.

Yes, we handpick top-rated 5-star luxury cruises featuring private balcony cabins, full-board meals, and curated itineraries.

We offer options for both self-riders and pillion passengers (riding behind an experienced local “Easy Rider” driver), ensuring a safe and comfortable adventure regardless of your riding experience.

3. Cancellations & Refunds

We offer a 100% Full Refund if you cancel your booking at least 24 hours prior to the scheduled departure time. For cancellations made less than 24 hours in advance, cancellation fees may apply depending on the specific tour or cruise operator.

Date modifications are subject to availability. Please contact us via WhatsApp at +84 868 228 730 as early as possible to request changes without extra charges.

4. Support & Pickups

Most tours include complimentary pickup from hotels within the Hanoi Old Quarter. Specific pickup times and details are confirmed via WhatsApp prior to departure.

Our team is available 24/7 for real-time assistance. You can reach us directly via WhatsApp at +84 868 228 730.